Job Description
Salary range: $94,500 - $105,000 Valid driver's license may be required with at least one year of clean driving history. Relocation Assistance Available Education and Experience * High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing. OR * 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVIITES Supporting management of Property Operations * Supervises distribution of repair work orders. * Ensures property policies are administered fairly and consistently. * Assists in effectively planning, scheduling and evaluating preventative maintenance programs. * Establishes and maintains open, collaborative relationships with associates. * Monitors timeliness and quality of completion of repair work orders. * Supervises Engineering and related areas in absence of the Director of Engineering. * Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. * Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance. * Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. * Selects and order or purchase new equipment, supplies, and furnishings. * Supervises the day to day operations of Engineering and related departments. Maintaining Property Standards * Inspects and evaluates the physical condition of facilities to determine the type of work required. * Maintains accurate logs and records as required. * Operates generators and fire pumps as necessary. * Provides emergency response services 24/7. * Repairs equipment (e.g., refrigeration, laundry) as necessary. * Ensures all associates have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service * Empowers associates to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Sets a positive example for guest relations. Conducting Human Resources Activities * Participates in interviewing and hiring of team members with the appropriate skills. * Uses all available on the job training tools to train new associates and provide follow-up training as necessary. * Communicates performance expectations in accordance with job descriptions for each position. * Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. * Ensures associates understand Company, Resort and Departmental expectations and parameters. * Ensures associates are cross-trained to support successful daily operations. * Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them. * Schedules associates to business demands and tracks associate time and attendance. * Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. * Observes service behaviors of associates and provides feedback to individuals. * Ensures associate recognition is taking place on all shifts. * Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns. * Participates in associate progressive discipline procedures. * Reviews associate satisfaction results. #LI-CW1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Salary range: $94,500 - $105,000 Valid driver's license may be required with at least one year of clean driving history. Relocation Assistance Available Education and Experience * High school diploma or GED; 4 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R (Heating, Ventilation, Air Conditioning and Refrigeration) /electrical/plumbing. OR * 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 2 years' experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing. CORE WORK ACTIVIITES Supporting management of Property Operations * Supervises distribution of repair work orders. * Ensures property policies are administered fairly and consistently. * Assists in effectively planning, scheduling and evaluating preventative maintenance programs. * Establishes and maintains open, collaborative relationships with associates. * Monitors timeliness and quality of completion of repair work orders. * Supervises Engineering and related areas in absence of the Director of Engineering. * Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems. * Ensures that regular on-going communication occurs with associates to create awareness of business objectives, communicate expectations and recognize performance. * Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment. * Selects and order or purchase new equipment, supplies, and furnishings. * Supervises the day to day operations of Engineering and related departments. Maintaining Property Standards * Inspects and evaluates the physical condition of facilities to determine the type of work required. * Maintains accurate logs and records as required. * Operates generators and fire pumps as necessary. * Provides emergency response services 24/7. * Repairs equipment (e.g., refrigeration, laundry) as necessary. * Ensures all associates have the proper supplies, equipment and uniforms. Ensuring Exceptional Customer Service * Empowers associates to provide excellent customer service. * Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. * Sets a positive example for guest relations. Conducting Human Resources Activities * Participates in interviewing and hiring of team members with the appropriate skills. * Uses all available on the job training tools to train new associates and provide follow-up training as necessary. * Communicates performance expectations in accordance with job descriptions for each position. * Conducts a departmental orientation program for associates to receive the appropriate new hire training to successfully perform their job. * Ensures associates understand Company, Resort and Departmental expectations and parameters. * Ensures associates are cross-trained to support successful daily operations. * Establishes and maintains open, collaborative relationships with associates and ensures associates do the same with them. * Schedules associates to business demands and tracks associate time and attendance. * Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. * Observes service behaviors of associates and provides feedback to individuals. * Ensures associate recognition is taking place on all shifts. * Solicits associate feedback, utilizes an "open door" policy, and reviews associate satisfaction results to identify and address associate problems or concerns. * Participates in associate progressive discipline procedures. * Reviews associate satisfaction results. #LI-CW1 Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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