Community Impact Coordinator/Resident Services (Part-Time)
Framingham, MA
Full-Time
Community Impact Coordinator/Resident Services (Part-Time)
Framingham, MA
Full-Time
Jul 21, 2026
Other
Job Description
Community Impact Coordinator/Resident Services (Part-Time)
Community Impact Coordinator/Resident Services (Part-Time)ABOUT US
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE
POAH Communities is seeking a highly qualified individual to serve as a Part-Time Community Impact Coordinator. The Community Impact Coordinator will serve in a vitally important role as the liaison between the residents who live at our apartments and the POAH Communities Community Impact department. Tribune Apartments is a 53-unit affordable housing development in the vibrant Irving Square Historic District of South Framingham, only one block from Town Hall.The complex consists of two historic, attached buildings: the Tribune Building, constructed in 1890 to house the weekly Framingham Tribune newspaper; and the Victory Building, built in the early 1900s. In 1982, the 4-story property was converted to its current use as affordable housing for elderly, handicapped and disabled households. Tribune Apartments: https://www.poah.org/property/massachusetts/tribune-apartments ABOUT YOUR IMPACT
Reporting to the Property Manager, the Community Impact Coordinator will be responsible for assisting and supporting residents in the following ways:
Qualified candidates will ideally have:
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
Stay connected with POAH and POAH Communities:
Instagram
Linkedin
Community Impact Coordinator/Resident Services (Part-Time)ABOUT US
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE
POAH Communities is seeking a highly qualified individual to serve as a Part-Time Community Impact Coordinator. The Community Impact Coordinator will serve in a vitally important role as the liaison between the residents who live at our apartments and the POAH Communities Community Impact department. Tribune Apartments is a 53-unit affordable housing development in the vibrant Irving Square Historic District of South Framingham, only one block from Town Hall.The complex consists of two historic, attached buildings: the Tribune Building, constructed in 1890 to house the weekly Framingham Tribune newspaper; and the Victory Building, built in the early 1900s. In 1982, the 4-story property was converted to its current use as affordable housing for elderly, handicapped and disabled households. Tribune Apartments: https://www.poah.org/property/massachusetts/tribune-apartments ABOUT YOUR IMPACT
Reporting to the Property Manager, the Community Impact Coordinator will be responsible for assisting and supporting residents in the following ways:
- Assess the needs of residents and families by administering an annual resident survey
- Develop and implement supportive service programming in collaboration with residents, site staff & management and local community service providers
- Coordinate the delivery of services with local human service providers
- Identify promising programs or opportunities for youth and families in the community, examples include: health workshops, benefits enrollment, meal delivery programs, community building activities and more.
- Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD.
- Establish program targets, track and measure progress. Analyze and use outcomes data as the basis for continuous program improvement, then report program outcomes to internal and external stakeholders
- Effectively communicate with residents by newsletter, flyer, bulletin board, etc., to ensure residents are informed of available resources and programs
- Remain updated on Fair Housing, EIV, ADA, mandated reporting and other pertinent HUD rules and regulations and lease, house rules and related documents governing tenant residency at the assigned community
- Attend all required meetings and prepare and participate in additional and/or special Projects, as required from time to time by the Property Manager.
Qualified candidates will ideally have:
- Minimum of three years prior experience in resident/social service programs (preferably in affordable housing)
- Bilingual in Spanish
- Ability to work with and motivate diverse resident populations
- Basic proficiency in the use of computers including Word and Excel
- Demonstrated time management skills and proven organizational skills
- Resident Coordinator certification is a plus
- College degree ideally with a focus in social work, urban planning, public health, human services, or community development is a plus
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
- Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
- Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
- Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
- Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
- Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
- Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
Stay connected with POAH and POAH Communities:
Compensation details: 31.5-31.5 Hourly Wage
PIb46613620254-29448-40938210
Community Impact Coordinator/Resident Services (Part-Time)
Community Impact Coordinator/Resident Services (Part-Time)ABOUT US
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE
POAH Communities is seeking a highly qualified individual to serve as a Part-Time Community Impact Coordinator. The Community Impact Coordinator will serve in a vitally important role as the liaison between the residents who live at our apartments and the POAH Communities Community Impact department. Tribune Apartments is a 53-unit affordable housing development in the vibrant Irving Square Historic District of South Framingham, only one block from Town Hall.The complex consists of two historic, attached buildings: the Tribune Building, constructed in 1890 to house the weekly Framingham Tribune newspaper; and the Victory Building, built in the early 1900s. In 1982, the 4-story property was converted to its current use as affordable housing for elderly, handicapped and disabled households. Tribune Apartments: https://www.poah.org/property/massachusetts/tribune-apartments ABOUT YOUR IMPACT
Reporting to the Property Manager, the Community Impact Coordinator will be responsible for assisting and supporting residents in the following ways:
Qualified candidates will ideally have:
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
Stay connected with POAH and POAH Communities:
Instagram
Linkedin
Community Impact Coordinator/Resident Services (Part-Time)ABOUT US
POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500+ professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.
See our employees in action and how you can contribute to the mission!
ABOUT THE ROLE
POAH Communities is seeking a highly qualified individual to serve as a Part-Time Community Impact Coordinator. The Community Impact Coordinator will serve in a vitally important role as the liaison between the residents who live at our apartments and the POAH Communities Community Impact department. Tribune Apartments is a 53-unit affordable housing development in the vibrant Irving Square Historic District of South Framingham, only one block from Town Hall.The complex consists of two historic, attached buildings: the Tribune Building, constructed in 1890 to house the weekly Framingham Tribune newspaper; and the Victory Building, built in the early 1900s. In 1982, the 4-story property was converted to its current use as affordable housing for elderly, handicapped and disabled households. Tribune Apartments: https://www.poah.org/property/massachusetts/tribune-apartments ABOUT YOUR IMPACT
Reporting to the Property Manager, the Community Impact Coordinator will be responsible for assisting and supporting residents in the following ways:
- Assess the needs of residents and families by administering an annual resident survey
- Develop and implement supportive service programming in collaboration with residents, site staff & management and local community service providers
- Coordinate the delivery of services with local human service providers
- Identify promising programs or opportunities for youth and families in the community, examples include: health workshops, benefits enrollment, meal delivery programs, community building activities and more.
- Maintain all necessary information regarding services to residents in a confidential manner following the regulatory guidance provided by HUD.
- Establish program targets, track and measure progress. Analyze and use outcomes data as the basis for continuous program improvement, then report program outcomes to internal and external stakeholders
- Effectively communicate with residents by newsletter, flyer, bulletin board, etc., to ensure residents are informed of available resources and programs
- Remain updated on Fair Housing, EIV, ADA, mandated reporting and other pertinent HUD rules and regulations and lease, house rules and related documents governing tenant residency at the assigned community
- Attend all required meetings and prepare and participate in additional and/or special Projects, as required from time to time by the Property Manager.
Qualified candidates will ideally have:
- Minimum of three years prior experience in resident/social service programs (preferably in affordable housing)
- Bilingual in Spanish
- Ability to work with and motivate diverse resident populations
- Basic proficiency in the use of computers including Word and Excel
- Demonstrated time management skills and proven organizational skills
- Resident Coordinator certification is a plus
- College degree ideally with a focus in social work, urban planning, public health, human services, or community development is a plus
POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
- Health & Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
- Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life & AD&D insurance; free financial coaching
- Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
- Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
- Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
- Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
Stay connected with POAH and POAH Communities:
Compensation details: 31.5-31.5 Hourly Wage
PIb46613620254-29448-40938210
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