Job Description
As a Library Assistant II, you'll support multiple public service areas-including Circulation, Adult Services, and Youth & Family Services (YFS)-by providing high-quality service and helping connect our diverse community to resources, learning, and enrichment.
Key Responsibilities:
- Deliver high-quality, paraprofessional support at public service desks by assisting patrons with computers, public access catalogs, copiers, fax machines, A/V equipment, eReaders, and locating library materials.
- Offer reader's advisory, job search assistance, and homework help using both print and digital resources.
- Promote library programs and services using approved social media channels and printed materials.
- Maintain and update patron accounts using CPL's automated systems, including time management, circulation, and payment software.
- Handle point-of-sale transactions with accuracy and professionalism, including processing payments for fines, fees, merchandise sales, and donations.
- Receive, check in, and reshelve returned library materials accurately and efficiently.
- Monitor public computer usage and enforce library policies to maintain a welcoming and productive environment.
- Supervise department operations during assigned shifts, including evenings and weekends, in the absence of senior staff.
- Actively participate in internal committees, projects, and initiatives to support library goals.
- Perform additional duties as assigned and assist at other service points as needed.
Ideal Candidate Will Possess:
- A strong commitment to public service and community engagement.
- Excellent interpersonal, organizational, and multitasking skills.
- Proficiency with computers and current office and library technologies.
- Familiarity with point-of-sale systems and basic cash-handling/reconciliation procedures.
- Flexibility to work evenings, weekends, and varying assignments across departments.
This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library.
As a Library Assistant II, you'll support multiple public service areas-including Circulation, Adult Services, and Youth & Family Services (YFS)-by providing high-quality service and helping connect our diverse community to resources, learning, and enrichment.
Key Responsibilities:
- Deliver high-quality, paraprofessional support at public service desks by assisting patrons with computers, public access catalogs, copiers, fax machines, A/V equipment, eReaders, and locating library materials.
- Offer reader's advisory, job search assistance, and homework help using both print and digital resources.
- Promote library programs and services using approved social media channels and printed materials.
- Maintain and update patron accounts using CPL's automated systems, including time management, circulation, and payment software.
- Handle point-of-sale transactions with accuracy and professionalism, including processing payments for fines, fees, merchandise sales, and donations.
- Receive, check in, and reshelve returned library materials accurately and efficiently.
- Monitor public computer usage and enforce library policies to maintain a welcoming and productive environment.
- Supervise department operations during assigned shifts, including evenings and weekends, in the absence of senior staff.
- Actively participate in internal committees, projects, and initiatives to support library goals.
- Perform additional duties as assigned and assist at other service points as needed.
Ideal Candidate Will Possess:
- A strong commitment to public service and community engagement.
- Excellent interpersonal, organizational, and multitasking skills.
- Proficiency with computers and current office and library technologies.
- Familiarity with point-of-sale systems and basic cash-handling/reconciliation procedures.
- Flexibility to work evenings, weekends, and varying assignments across departments.
This is an exciting opportunity to make a real impact in your community while working in a collaborative, knowledge-rich environment. If you're energized by serving the public and thrive in a team-oriented setting, we encourage you to apply and grow with us at the Chesapeake Public Library.
About City of Chesapeake
Chesapeake, Virginia is a vibrant community that enjoys the best of two worlds, one of urban variety, culture, and excitement, and another of rural landscapes and relaxed living.
Located 20 minutes from the oceanfront, 15 minutes from downtown Norfolk, and 45 minutes from Colonial Williamsburg and the Outer Banks of North Carolina, Chesapeake is the perfect place in which to live, work, and raise a family.
Home to beautiful parks, lakes, and rivers, Chesapeake has more miles of deepwater canals (part of the Intracoastal Waterway) than any other city in the country!
The City of Chesapeake was formed through the merger of the City of South Norfolk and Norfolk County in 1963. It’s a community of communities, with each having its own distinctive history.
Over the last decade, many national and international companies have taken advantage of the City’s ports, atmosphere, and highly qualified labor market by relocating to Chesapeake.
Chesapeake’s neighborhoods offer a variety of comfortable housing alternatives, from apartments and town homes, to single-family residences and executive homes. The City is consistently ranked by the FBI as one of the safest U.S. cities (with populations over 150,000), which lends to the safe, community atmosphere that residents enjoy.
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