Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Consumer Insights Intern
Work Period: Mid May through Mid August
Location: In-Office (Needham, MA), Full Time. There is no relocation or housing assistance offered for this position.
The Consumer Insights Intern will support quantitative and qualitative research to influence SharkNinja’s development of 5-star products. The ideal candidate will be naturally inquisitive, have strong project management skills, interest in market research, and demonstrate strong strategic and critical thinking skills. He/she will work cross-functionally with a wide variety of data sources and stakeholders including Brand and Product Development.
Essential Functions:
- Support and analyze qualitative and quantitative customer research for trends, insights, and new product development.
- Assist in the development, management, and execution of research plans.
- Translate feedback, including latent needs and dissatisfaction, into innovation recommendations.
- Identify potential unmet customer needs that form the basis for new product/feature offerings.
- Collaborate and plan customer research strategies and manage internal resources to successfully deliver on plans.
Desired Skills and Experience:
- The ideal candidate will have completed 2+ years in a social science degree program (e.g. psychology or sociology) or is a marketing major with an excellent academic record
- Must be able to work full time
- The ideal candidate will be naturally inquisitive, have strong project management skills.
- Builds understanding and trust with others by meeting commitments
- Identifies the needs & expectations of others (personal & business) and acts upon them.
- Leverages strong organizational and analytical skills to synthesize information from various sources focusing on relevancy and impact opportunity.
- Thrives in a hands-on, dynamic, agile environment.
- Effectively manages shifting priorities, resources. Understands that not all paths are defined and leverages his/ her experience to create” and add value.
- Lead us to be “RARELY SATISFIED”
- Make things better each day; “PROGRESS OVER PERFECTION”
- Use your knowledge of our consumer, understand that “DETAILS MAKE THE DIFFERENCE”
- Deliver something great; “WINNING IS A TEAM SPORT”
- Be clear and honest, “COMMUNICATING FOR IMPACT”
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at accommodations@sharkninja.com